The FireStick Remote app let’s you control your TV with your iPhone, but the app seems to be having some issues lately. Some users are having trouble getting the app to even load in the first place, while others cannot connect with their Firestick at all.
To use a Firestick, you must first set it up as a Remote Access client on your Home network. Once you have that set up, you can use the FireStick Remote to control your Home Theater PC (HTPC) or the TV, if you have a Synology NAS. The problem is, the Firestick Remote app has stopped working for many users. Here is how to fix it.
If your FireStick remote isn’t working properly, then you probably want to do something about it. The FireStick remote is a great tool to extend the functionality of your Fire TV stick with features like voice search and application control. Unfortunately, getting that remote to work isn’t always easy. So, here are 7 solutions to Fire TV remote not working to help get your Fire TV stick working again.
If your Firestick remote is not working or cannot be paired, you are on the right page.
One night I was watching one of my favorite movies on a FireStick device. I was almost halfway through the movie when I decided to take a little break and get some drinks from the fridge. I grabbed the Fire Stick remote on the TV to pause the movie, but nothing happened. I pressed the buttons several times, but the machine didn’t respond and the movie kept playing. I unplugged it, hoping a reboot would help.
The FireStick rebooted without any problems, but the remote did not work. It took me a few more minutes to realize that something was wrong with the Fire Stick remote. If you are experiencing similar issues and your Amazon Fire Stick is not working, you need to get it fixed. Here is an overview of the various causes and their solutions that I have found. Read on!
FireStick remote control does not work
I have described the most common causes of FireStick / Fire TV Stick Lite / Fire TV Cube remote control problems. Go through them in order and I’m sure your remote will work again.
1. Check batteries Fire StickRemote Control
The Amazon Fire Stick remote is one of the most power-hungry accessories. After using the FireStick for a while and experiencing the problem of a dead battery more than once, I can safely say that if the remote doesn’t work, chances are the batteries are dead.
The battery discharges without warning. When your Fire Stick remote suddenly stops working (annoying in the middle of the night when you don’t even have spare batteries), I put it on battery.
Honestly, I still don’t know why the remote uses so much battery. Sometimes the battery runs out after just a few weeks. The Fire Stick’s remote uses Alexa technology, voice recognition and voice commands. Maybe someone wants to blame Alexa. But that doesn’t mean you should always listen to the remote. You must press and hold the Alexa button on the remote to start playback.
Despite these reasons, the only solution is to use good quality alkaline batteries and keep spare batteries on hand. Alkaline batteries are by far the best, they make the Fire Stick work the longest. But don’t just buy soda. Buy branded products from a reputable manufacturer.
A week ago I might have even recommended a rechargeable alkaline battery, if I hadn’t had a problem with mine. One of the batteries in the remote has leaked and left a white residue on the plug. Even a new battery didn’t work until I scratched away the white material.
So forgive me if I’m not sure about the accumulators. This also makes me think it would be a good idea to remove the batteries and check for residual discharged battery deposits on the terminals. If you clean them, your Fire Stick can work again.
And there’s one more thing I almost forgot to tell you. You probably already know that batteries have a + (plus) and a – (minus) end. The terminals in the battery compartment also have a + and a – side. The + side of the battery should be aligned with the + side of the connector (this will automatically align the minus). I put the batteries in wrong and struggled with the remote for a while.
If your Amazon Fire Stick still doesn’t work after cleaning the battery terminals and using new batteries, read on for more solutions!
2. Have you ever paired a FireStick remote control?
The FireStick remote control is normally supplied with the unit. If it doesn’t match, you should do it automatically. If your new or replacement FireStick is not working, chances are it is not paired properly.
Mating is very simple. Perform the following steps.
- Connect the FireStick to the HDMI port on your TV.
- Turn on the FireStick and the TV.
- With the FireStick turned on, press and hold the Home button on the remote for at least 10 seconds.
- This will pair the Amazon FireStick remote and it should now work.
If pairing fails, press and hold the Home button again for 10 to 20 seconds. In many cases, users have had to repeat the process several times to successfully pair.
Up to 7 Bluetooth devices, including remote controls, can be connected to the FireStick. If you already have 7 devices connected, you should disconnect at least one of them. Here’s how you can do it:
- On the FireStick home screen, select Settings. The Settings option is located in the top menu bar.
- Open Bluetooth controllers and devices on the following screen
- You will see a list of all connected devices. Simply select the device you want to disconnect and follow the on-screen instructions.
If you are unsuccessful in pairing the remote with the FireStick the first time, try again. Usually the connection is established the first time, but in rare cases it may take 2 or 3 attempts. If the problem persists, try the following solution #3 to reset and restore the remote. This has worked for many users.
3. FireStick buttons do not work
The buttons usually do not work if the remote is not paired properly with the FireStick. Press and hold the Home button on the remote for at least 10 seconds to re-pair.
If it still doesn’t work, follow these steps to reset and re-pair the remote with the FireStick:
Message: The following steps will NOT reset the FireStick to factory settings. Simply reset your remote, disconnect it and reconnect it to the FireStick.
1. Unplug the FireStick (by unplugging the adapter or unplugging the FireStick).
2. Now press and hold the following keys (all at the same time) for at least 20 seconds:
– Back key
– Menu key
– Left navigation ring
3. Remove the batteries from the FireStick remote control
4. Turn the FireStick on and wait for the main screen to appear on the TV.
5. Insert the batteries back into the FireStick
6. Wait 1-2 minutes.
7. Your FireStick remote control must already be paired. If pairing fails, press and hold the Home button for at least 10 seconds.
4. Is your Fire Stick remote compatible?
This question is not for those who have problems with the remote after unpacking. I’m talking about the remotes purchased separately. There is a decent selection of internal remotes and third-party remotes that work with FireStick and Fire TV devices.
The FireStick also supports Amazon and third-party game controllers that can be used as remote controls to interact with the device. Any official Amazon product clearly marked as compatible with the FireStick will work with your device. However, if you’re considering a remote or game controller from another manufacturer, make sure it’s compatible with your Fire TV or FireStick.
There are also cheap copies of the remote control with the same design and layout. Such products can easily pass for original, but in the end turn out not to work. Before you buy the Amazon Fire Stick remote control, verify the authenticity of the seller.
5. Is the FireStick remote control damaged?
If you have the original product, also installed new batteries and tried all the other solutions, it’s probably time to consider the possibility that the remote is damaged.
In this case, the only option is to purchase a replacement remote control. The good news is that replacement remotes are not that expensive. You can buy them for about $10. Look for it on Amazon. You will find many options. You can also find a custom remote with additional dedicated buttons for Netflix and other apps. Some remote controls also have a volume control.
Note that custom remotes are not necessarily sold on Amazon. Buy a product with a high rating (at least 4) and positive reviews.
6. Amazon Fire TV Remote Application – Your backup
Is the Amazon Fire TV remote still not working? Or you run out of batteries at midnight and you don’t carry a spare.
This will not necessarily disable your FireStick device. You can still control your device with the Amazon Fire TV Remote app.
This app turns your smartphone into a remote control and allows you to interact with the FireStick as you would with a physical remote.
The Amazon Fire TV Remote app is available for both Android and iOS platforms. Download the app and set it up on your FireStick or Fire TV device. Make sure your smartphone and FireStick are connected to the same Wi-Fi network.
7. Other general solutions
There are other reasons that can cause remote access problems. They’re generally unlikely, but I’d be remiss if I didn’t mention them.
- The distance between the Amazon Fire Stick remote and the device is a factor to consider. The remote control works well when it is within 3 meters of the unit. If you have a large room or living room, place the remote closer to the TV, within easy reach.
- The FireStick remote connects to the device via Bluetooth, not infrared. This means that the remote control and the FireStick do not need to be in each other’s direct line of sight. However, if you store the unit in a cabinet or case, the signal path may be affected. It would be good to look into this to see if it is the cause of the problem.
- Try not to have many electrical devices near the FireStick, as this can interfere with the signal.
Attention FireStick users!
Governments and ISPs are constantly monitoring your online activities, and accessing copyrighted content on your Fire TV Stick can cause serious problems. Your IP is currently visible to everyone. I highly recommend you to buy the best FireStick VPN to hide your IP address and transfer your favorite games safely.
Personally, I use ExpressVPN, the fastest and most secure VPN on the market. Not only is it easy to install on any device, but it also comes with a risk-free 30-day money-back guarantee. And if you are not 100% satisfied, you can always get your money back. ExpressVPN is also currently offering an additional 3 months free for an annual plan!
Here are the reasons why using a VPN is essential at all times.
All the problems I’ve had with the Fire Stick remote so far have always had to do with the battery. The remote drains the battery faster than I would like. That’s why I always have a spare. I also have the Amazon Fire TV Remote app installed on my phone as a backup. In this article I have tried to cover all possible causes that can lead to a remote problem and all possible solutions. If you’ve had any new or different experiences, I’d love for you to share them in the comments below. Thanks for reading!
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FireStick Remote Not Working [7 Solutions for May 2021] has a new solution. First, you should have the latest FireStick app installed on your smartphone. What you do first is to turn on the FireTV remote. Then you can take a look at the FireStick remote and you will see the word “STICK”. If you click on the word “STICK” you will get the list of available apps. Tap the “Remote” app. Then you can try to pair your FireStick remote to your Fire TV. If you get success, you can pair the device to your TV.
Read more about pair firestick remote to tv volume and let us know what you think.
Frequently Asked Questions
Why is my Amazon Firestick remote not working?
If your Amazon Firestick remote is not working, it could be because your remote is not compatible with your Firestick. If you are having issues with your remote, try a different remote.
How do I reset my fire stick remote?
To reset your fire stick remote, hold down the power button for 10 seconds.
Do Firestick remotes go bad?
No, the Firestick remote will not go bad.